MANDT TRAINING
This course focuses on understanding human behavior, preventing crises, and applying safe, respectful de-escalation techniques in healthcare and support environments. MANDT training emphasizes dignity, emotional intelligence, and safety when interacting with individuals in distress.
Participants will learn how to identify triggers, respond calmly to escalating situations, and apply intervention strategies that reduce risk while maintaining respect and professionalism.
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Course content
1 chapter • 2 lessonsIntroduction 2 lessons
De-escalation techniques
Staff-client communication
Crisis prevention scenarios
- De-escalation techniques
- Understanding Agitation
- MANDT QUIZ
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